Every conversation, one inbox. Reply across channels without losing student context.
The real Consularly omnichannel workflow for Facebook, Instagram, WhatsApp and website inquiries.
Illustrative inbox product preview. Explore this workflow in your demo.
One queue for every channel.
Messages arrive in one ordered workspace with source, unread state and conversation history intact.
Context before the reply.
Counselors can see who they are speaking to and continue the conversation without switching tools.